Ultra Slim box - HDT-610R - Support

Get started using your EchoStar Ultra Slim Freeview+ HD DVR
with easy to follow set up guides, troubleshooting, and FAQ's.

Can't find a solution? Use our email support contact form.

Support centre

Return, repair or upgrade your product?

Ultra Slim box - HDT-610R - Support

Ultra Slim Box support page

Get up-to-the-minute advice on your product from how to put batteries in your remote control to getting the latest software upgrade, it's all here in our product knowledge base.

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Get a Free IR extender - Register your product

Free IR extender

Register your Ultra Slim Box and we will send you a free IR Extender so that you can hide your box out of sight. Terms and conditions apply.  

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Return, repair or upgrade

Register your product

Find out what to do if you wish to return your product, have it repaired or ensure that it has the latest software.

We would like to keep you updated with product news such as upgrades, new features and special offers.